INTEGRAL NEWS ARCHIVE

 

Integral Computer Redeployment Program provides over 500 laptops to kids in need - October 10, 2014

In early August, Integral led a project with Indian Prairie School District 204 and a team of 25 students volunteers to refurbish 561 laptop computers and give them back to kids who don't have a computer. We were mentioned in 3 newspaper articles, local NCTV17 cable news, and during a televised IPSD board meeting.

NCTV17 – Naperville Community Television http://www.nctv17.com/napervillenews17/article.php?id=3536

Naperville Sun – Sun Times Media Group http://napervillesun.suntimes.com/2014/08/08/wiping-slate-clean-students-repair-laptops-classmates-cant-afford/

Daily Herald - Newspaper http://www.dailyherald.com/article/20140805/news/140809239/

Indian Prairie Education Foundation Website  http://www.ipef204.org/laptops-redeployed-students-need/

Chicago Tribune: http://www.chicagotribune.com/suburbs/aurora/ct-refurbish-laptops-district-204-aurora-tl-0814-20140811-story.html

Superintendant Dr. Karen Sullivan Talks about the project in the 8/18/14 Board meeting: Video

Integral work featured in Polycom Case Study! - Mar 2, 2010

Polycom recently released a case study on our partnership with JEP Communications on a 200-node VOIP phone system deployment. Integral evaluated and completely designed this multi-building network from the ground up, enabling state of the art communications capabilities and saving the client lots of money!

Sun Kwok awarded the Community Partner Award from the Education Center Nov 20, 2009

Integral President Sun Kwok and NTG Partner Rich Stompanato were recognized with the Education Center's Community Partner Award at the Kids Best Friend Awards Ceremony on Nov 20, 2009. Rich and Sun were recognized for their contributions to the community for the Computer Redeployment Program.

Computer Redeployment Program wins Highest Award from Illinois State Board of Education Sat Oct 24, 2009

Integral Corporation was recognized on October 24, 2009 by the Illinois State Board of Education, and presented with an Award of Excellence, the highest award in the state at the annual "Those Who Excel" banquet. Integral is a member of the Computer Redeployment Program Team that has taken in over 1800 computers, and refurbished these computers to give back to students in need and for sale back to the community. Since the project started in Jan 2008, we have give back hundreds of computers to students and raised over $115,000 for the Naperville Education Foundation.

Nominated for Torch Award Again
Oct, 2009

Integral has been nominated for the Chicago Better Business Bureau's Torch Award for Business Ethics for the third year in a row!

Naperville Library Board August 5, 2009

Sun Kwok has been elected President of the Naperville Public Library Board of Trustees. Click here to see the article.

Daily Herald Article Nov 27, 2008

Integral president Sun Kwok and ARDS president Richard Stompanato were featured today in a Daily Herald article about our partnership with School District 203. Our Computer Redeployment program refurbished and gave over 230 computers to students in need, sold over 200 raising over $58,000 for the Naperville Education Foundation. You can read the full article here.

Nominated for Torch Award Again
Oct, 2008

Integral has been nominated for the Chicago Better Business Bureau's Torch Award for Business Ethics for the second year in a row!

Integral wins Website Award May 30, 2008

Integral's design of the Rotary Club of Naperville website has won the Rotary District 6450 first place award for best website. District 6450 includes 62 Rotary Clubs in our area, including Chicago, Aurrora, Bensenville, Tinley Park, Minooka, and many others in Northern Illinois and has a membership of over 2340 prominent community leaders and businessmen.

Naperville Cares Feb 7 2008

We are pleased to announce that we have helped Naperville Cares, a non-profit organization, regain control of their website and have moved their website to our servers. We are donating our services to Naperville Cares, a wonderful organization that helps people in need.

Nominated for Torch Award
Oct 9, 2007

Integral has been nominated for the Chicago Better Business Bureau's Torch Award for Business Ethics.

Sun V3.0 shows his Jedi fighting stance. Integral's climate controlled internet operations center is in the background.

Naperville Area Chamber of Commerce

Fake security software in millions of computers: Symantec Mon Oct 19, 2009

WASHINGTON (Reuters) -

Tens of millions of U.S. computers are loaded with scam security software that their owners may have paid for but which only makes the machines more vulnerable, according to a new Symantec report on cybercrime.

Cyberthieves are increasingly planting fake security alerts that pop up when computer users access a legitimate website. The "alert" warns them of a virus and offers security software, sometimes for free and sometimes for a fee.

"Lots of times, in fact they're a conduit for attackers to take over your machine," said Vincent Weafer, Symantec's vice president for security response.

"They'll take your credit card information, any personal information you've entered there and they've got your machine," he said, referring to some rogue software's ability to rope a users' machine into a botnet, a network of machines taken over to send spam or worse.

Symantec found 250 varieties of scam security software with legitimate sounding names like Antivirus 2010 and SpywareGuard 2008, and about 43 million attempted downloads in one year but did not know how many of the attempted downloads succeeded, said Weafer.

"In terms of the number of people who potentially have this in their machines, it's tens of millions," Weafer said.

It was also impossible to tell how much cyberthieves made off with but "affiliates" acting as middlemen to convince people to download the software were believed to earn between 1 cent per download and 55 cents.

TrafficConverter.biz, which has been shut down, had boasted that its top affiliates earned as much as $332,000 a month for selling scam security software, according to Weafer.

"What surprised us was how much these guys had tied into the whole affiliated model," Weafer said. "It was more refined than we anticipated."

(Reporting by Diane Bartz; editing by Gunna Dickson)

Spam on the rise June 2 2009

Spam volumes are slowly rising again afterspammer McColo Corp was shut down last November. At it's peak we were deflecting 500,000 spam messages a day. After the shutdown message volume dropped to under 100,000 spam messages a day, but recently spam volumes have doubled to 200,000 messsages a day that Integral blocks on your behalf.

Daily Herald Article! Nov 27, 2008

Integral president Sun Kwok and ARDS president Richard Stompanato were featured today in a Daily Herald article about our partnership with School District 203. Our Computer Redeployement program refurbished and gave over 150 computers to students in need, and raised over $57,000 for the Naperville Education Foundation. You can read the full article here.

McColo Corp. Gets Shut Down For Sending 75% Of E-mail Spam Nov 12, 2008

McColo Corporation is a web hosting service company whose clients were mostly cyber-criminal spam gangs and they have been officially knocked offline. Supposedly McColo was responsible for 75% of the junk e-mail that is sent out each day.

Security Fix, a subsidiary of The Washington Post contacted the Internet providers of McColo to inform them about the amounts of spam that were being sent. Global Crossing informed Security Fix that they fully comply with law enforcement. Hurricane Electric, a major Internet provider for McColo stated that they shut them down.

“We looked into it a bit, saw the size and scope of the problem you were reporting and said ‘Holy cow! Within the hour we had terminated all of our connections to them,” stated Benny Ng of Hurricane Electric.

Since McColo shut down, a large number of spam e-mail messages have been stopped. Nilesh Bhandari, product manager at IronPort reported that on normal days 190 billion spam e-mails are sent out. Today 112 billion were sent out.

Spam Filter Oct 18, 2008

Integral's new spam filter has been in place for since April and has blocked over 71 MILLION spam messages!

Integral wins Website Award May 30, 2008

Integral's design of the Rotary Club of Naperville website has won the Rotary District 6450 first place award for best website. District 6450 includes 62 Rotary Clubs in our area, including Chicago, Aurrora, Bensenville, Tinley Park, Minooka, and many others in Northern Illinois and has a membership of over 2340 prominent community leaders and businessmen.

New Spam Filter May 30, 2008

Integral's new spam filter has been in place for about a month and has already blocked over 14 MILLION spam messages!

New Spam Filter Deploying April 21 2008

We are installing a new spam filter at Integral. We activated the new appliance on Friday and as of Friday, for just 14 test domains, we blocked 98% of incoming spam and 52,009 messages out of 53769. We will be rolling out this new appliance for all domains that we have DNS control over. At this point Integral is recieving over 126,000 messages a day, of which our current system is blocking approximately 80,000 messages. The new system will be even more effective.

For the few domains that we do not have control over, your domain administrator will have to make some changes to your DNS settings.

Naperville Cares Feb 7 2008

We are pleased to announce that we have helped Naperville Cares, a non-profit organization, regain control of their website and have moved their website to our servers. We are donating our services to Naperville Cares, a wonderful organization that helps people in need.

Power Outage Feb 6 2008

We had a major power outage for more than half the day today, winter storm related. We had heard that a car struck a power distribution box taking out power to a area bounded by Naper to Mill, Ogden to Warrenville Road. We ran on backup power for some time and had to restore service to the mail server several times as we cycled through our various auxillary power options.

Mail Server Updated
Jan 18 2008

We did some work on the antispam / antivirus stuff on the mail server and it seems to have backlogged some emails. We just restarted the mail server. Things should be flowing smoothly again by about 2:15 pm.

Nominated for Torch Award
Oct 9, 2007

Integral has been nominated for the Chicago Better Business Bureau's Torch Award for Business Ethics.

Power Failure
Aug 20, 2007 12:11 pm

We just had a total power failure from about 10:25 am to 12:11 pm. Server operations ran on battery power until the supplies were exhausted, we were able to re-route backup power for the mail server to bring the mail server back up around 11:30, with full power restored at 12:11 pm.

Mail Server - Web Logins
Aug 19, 2007 8:30 pm

Folks were having trouble logging into www.icmailbox.com from the web, we restarted the web server service on the mail server, which corrected the issue. Normal POP3 services (used by Outlook, etc) were unaffected.

Mail Server upgrade
May 28, 2007 3:30 pm

We upgraded the mail server software to a new version today, as such the mail server was unavailable for about 15 minutes unitl 3:45 pm. The new version should be a bit faster on the webmail side.

Temporary Mail server issue Resolved
April 26, 2007 4:15 pm

All 14,000 plus messages that were backlogged have now been processed. Mail receipt time should now return to normal. That means the mail server just handled 14,000 messages in just 1 3/4 hours!

Temporary Mail server issue Resolved
April 26, 2007 3:00 pm

The mail server's Declude Antivirus/AntiSpam software locked up, probably on a really corrupted message. We have corrected the issue as 2:30 pm. There were 14000+ messages backlogged, as of 3:24 pm we are down to 7650. Everything should return to normal delivery times by 4:30 pm.

Webservers Taken offline for 10 min
Mar 1, 2007

We took our webservers offline for about 10 minutes tonight at about 8:30 pm to quadruple the memory on the primary webserver and double it on the secondary webserver. Hopefully the updates should improve server performance.

IMPORTANT DIALUP ACCOUNT NOTICE
FEBRUARY 1, 2007

Integral is transitioning to a new Radius server that no longer requires you to enter 5891 as part of your dialup username. Instead of 5891user, you will now connect as user@icmailbox.com as your username. In most cases your passwords will remain the same, however, there is now a minimum 6 character password in effect. If your password is shorter than that we will have had to extend your password to meet the minimum requirements. Notices of your new email account names and passwords will be sent out with your February internet invoices. You must transition to the new usernames within the next 60 days, after which your old dialup account user names will no longer work.

Windows Vista & Office 2007 are available now
January 28, 2007

Available from Integral
The new version of Windows is stunning and useful, and available from Integral today. If you are getting a new computer, and don't have XP all over your office now, then Vista might be the best choice for you.
Stunning graphics and visual effects
The beauty of Windows Vista's new look is not just skin deep, it helps you focus on what you want and need to do. Your desktop is more informative, intuitive, and helpful. New tools make it easier to find what you need on your computer. See what your files contain without opening them. Find applications and your work instantly, and look at all of your open windows in one glance. All of this will make your computing experience easier and more enjoyable.

Personalized entertainment
Your digital media collection already reflects your personality. Now the way you view and share your media can, too. Organize your photo collection with keywords, descriptions and ratings, then turn them into slideshows that friends and family can play in their homes. Manage your music collection with customizable lists, displays and album art, and add them as a sound track when you customize home movies with your own effects.

Access everything
You've got music, movies, files and gadgets scattered all over the house. Vista wraps them all up into one neat package, then controls them all with a single menu system. Access all of your photos, music, movies and shows on other PCs throughout your home, or browse all of your digital entertainment options while viewing movies in full-screen mode.

Offers new mobility features that give you increased control over your mobile PCs.

Offers complete security for corporate data utilizing new BitLocker Drive Encryption.

Office 2007 Small Business offers a new intuitive interface promoting easier use and more feature availability.

Outlook 2007 with Business Contact Manager, included in Office 2007 Small Business, provides an intuitive tool to easily track and maintain customer contacts and interactions, increasing both sales and customer satisfaction.

Office Accounting Express 2007, included in Office 2007 Small Business, offers full-featured accounting functionality to run their businesses.

Commerce Magazine
January 22, 2007

Sun Kwok was quoted in the Naperville Chamber Commerce Magazine talking about business trends in this article.

Storm Virus Hits
January 19, 2007

Computer virus writers attacked thousands of computers on Friday using an unusually topical email citing raging European storms. The virus, named "Storm Worm," was emailed to hundreds of thousands of addresses globally with the subject "230 dead as storm batters Europe."An attached file contained so-called malware that can infiltrate computer systems. "What makes this exceptional is the timely nature of the attack," Mikko Hypponen, head of research at Finnish data security firm F-Secure (FSC1V.HE), told Reuters. Hypponen said thousands of computers, most in private use, had been affected. He said most users would not notice the malware, or trojan, which creates a back door to the computer that can be exploited later to steal data or to use the computer to post spam.

Bandwidth Added
December 22, 2006

We have added another T1 line to our internet services, increasing he amount of bandwidth available.

Surge in Spam
December 7, 2006 9:51 pm

There has been a massive surge in spam over the last few months. Researchers are attributing the problem to the handiwork of Russian Hackers who have taken over 70,000+ computers by way of a SpamThru Trojan program. This massive wave of spam is causing problems with mail servers thoughout the Internet in handling the extra load, and difficulties in delivering mail because mail servers are too busy handling the extra spam.. Read more and more here and more here

UPS Battery Replaced
November 13, 2006 9:18 pm

We took the primary web and email server offline at 9:08 - 9:12 pm tonight to install a new UPS battery.

Sun's Chamber Testimonial
November 13, 2006 10:08 am

Sun Kwok's testimonial was featured in this week's Naperville Area Chamber of Commerce's Current newsletter.

Network Issues
October 13, 2006 10:08 am

We are having some problems with our internal networking at this time. We have replaced a suspect network switch and network patch cable and are continuing to troubleshoot the issue. Most services seem to be running ok other than the web servers which to which connectivity has been intermittent. The issue is not with the web servers themselves, however..

Naperville North High School
October 6, 2006

Integral participated in an Ask the Expert Career day at Naperville North on Friday, speaking before 4 classes about starting a business.

Rotary Oktoberfest
October 6, 2006

This weekend, The Naperville Rotary Club's Oktoberfest will raise over $90,000 for local and international Charities. Integral has donated over $4,000 in services to support this cause, including website design and hosting at www.rotaryoktoberfest.com.

SPAMCOP BLACKLIST
Sept 06, 2006

Our mailserver is temporarily listed on the SPAMCOP anti-spam blacklist We have submitted a request for SPAMCOP to remove us from their black list. We are slated to be delisted automatically in 13 to 24 hours if they receive no futher spam "from" us, but we haven't sent any spam, so it may take longer.

It appears that one of the buildings we manage where we offer high speed internet access was compromised and an adult website was advertised at that IP address. Since we are the administrators for the building, it appears that they traced it back to us and improperly listed our mail server as a spam source, even though we had nothing to do with the site at all and sent no spam. We have contacted the building management as well as the tenant regarding this issue yesterday. At this point, the compromised system no longer displays the adult website, but we cannot control the advertisements being sent from the spammers, so there's nothing we can do other than fight it out with the SPAMCOP folks until they pull us off the list.

MAIL SERVER UPGRADE TONIGHT 9:00 PM
July 19, 2006

Integral will be putting a new mail server in place about 9:00 pm tomorrow night. Mail services will be unavailable tomorrow night until about 2:00 am. The new mail server will have about 300% more disk space. During this time we will also be replacing a UPS battery, which will make other services unavailable for a short period..

MAIL SERVER UPGRADE TOMORROW NIGHT-WED
July 18, 2006

Integral will be putting a new mail server in place about 9:00 pm tomorrow night. Mail services will be unavailable tomorrow night until about 2:00 am. The new mail server will have about 300% more disk space. During this time we will also be replacing a UPS battery, which will make other services unavailable for a short period..

Yahoo Hit by Worm
June 13, 2006

Yahoo, the worlds largest provider of email services, said on Monday that a software virus aimed at Yahoo Mail users had infected a very small fraction of its base of more than 200 million accounts. [Click Here for Story]

Anti-Spam Tweaked
June 10, 2006

We've made some adjustments to our anti-spam filters to improve their effectiveness. We are going to continue making some changes over the next few weeks to improve the catch rate. Also, in the next few weeks, we'll be looking at upgrading our mail server to a new server and software versions, as we are slowly running out of disk space on the main server.

Denial of Service Attack
May 31, 2006 4:30 - 11:25 am

Integral was hit with a denial of service attack starting about 4:30 this morning. After contacting the source Internet Service Provider in California, who tried to deactivate the port (unsuccessfully, as the source IP address was spoofed), we managed to block the traffic, returning our operations to more normal levels of traffic..

Naperville Library
May 2, 2006

Sun Kwok has been appointed to the Naperville Library Board of Trustees by the Mayor of Naperville and City Council.

FTP Site access
April 10, 2006

Our primary storage server failed on March 12th. If you have trouble connecting to the FTP server, please contact us with the new password you would like to use.

March 12, 2006 Primary Storage Server goes down in flames!

Our primary storage server failed this weekend and has been retired from active service. This server contained the data for our web sites and FTP sites. We activated a backup server and returned all sites to operation. However, you should check to make sure your website is the latest version (within the last 30 days). If you have trouble connecting to the FTP server, please contact us with your website name and a new password you would like to use.

February 14th, 2006 Estimated 45 minute blackout due to primary UPS Failure

The primary backup battery that supplies power to our main internet router and phone system failed completely today, taking us offline for about 45 minutes. All of the servers and other equipment were running find on their own UPS's, however, the main one that supplies power for our main internet router failed completely and didn't even turn on. We replaced the UPS with a new unit.

February 6th, 2006 Mail Server Bogged Down 3:00 pm

The mail server is currently bogged down a bit. A client sent a 4.6MB file to over 1400 users (that's 6.4 GB of mail!) on their mail list at 12:53 pm, sucking up pretty much all of the available outbound bandwidth before we caught it and moved it for processing after hours.

Comcast.net Email Problems January 31, 2006

Integral customers are currently having problems sending email to @comcast.net. This is because as of Friday January 27th, Comcast began blocking messages from our server. At this point, we've sent Comcast about 15 emails, left voice messages for their Network Abuse group ( they don't accept phone calls, all you can do is leave a message ), and gotten 3 email responses from them telling us that they aren't blocking us, which they obviously still are. Their last response to us was that they aren't blocking us, which we rebutted at 6:21 am. As of 11:00 am today, I have just gotten off a half hour phone call with a supervisor in tech support (in a different chain of command at Comcast), and they are looking into it from their end. We have also attempted to call the CEO of Comcast directly.

An article from a Geneva IL ISP that had the same problem

A comment from another ISP

01/30/06 Comcast Spam Blacklist 6:21 am

As of 6:21 am today, we are still on the Comcast mail blacklist. Anyone trying to send mail to an @comcast.net address will have their email bounced. We have been trying since last Friday to get off the list. We have made several phone calls and about 10 emails to them at this point, but they there is no live person to talk to, only voicemail. In the email responses we have been getting, they keep telling us that they aren't blocking us. We are continuing to work on them.

12/27/05 CBL Spam Blacklist 2:28 pm

Somehow we were placed on the CBL Spam blacklist again, causing some problems in sending mail to servers that use the CBL blacklist. We requested that they remove us from the list again. On January 19, 2005, we talked to the CBL folks and they permanently removed us from the list. We talked with the CBL folks yesterday, it looks like they had a problem and lost some of 'good guy' entries.

12/7/05 45 min Power Failure 1:42 - 2:25 pm

Most of Naperville's north power grid went offline today, causing a large regional power failure. We ran off of backup power systems until power was restored. We began shutting down all non-essential services other than Email. All services should be restored to normal operation at this time.

11/29/05 Yesterday's mail server issue

We've gotten some reports of missing email late yesterday afternoon from a couple clients. We've done some digging and it looks like the problem started around 3:35 pm Sunday afternoon and got progressively worse as the antivirus system slowly went offline. So far, we haven't found any place that the mail could be stuck in the server, all outstanding mail in the mail server has been processed. We're going to be contacting the vendor's technical support about this. In the mean time, we suggest that you resend or have resent any mail between 3:35 pm Sunday and 8:45 am on Monday. We are monitoring the server closely at this time to ensure that the current software updates have resolved the problem. We apologize for the inconvenience.

11/28/05 9:00 am Mail Server Issue 7:50 am - 8:30 am

We noted a problem where the mail server stopped processing mail at about 7:50 am today, it was due to the mail server's antivirus software. No mail was lost but the mail was piling up to be delivered into everyone's mailboxes. We've been having some stability problems with the antivirus software. We updated to version 3.05.20 this morning after the problem from 3.05.09.

11/23/05 New Sober Virus

W32/Sober.Z@mm has gained wide distribution since 21 November 2005. The worm arrives as an attachment to e-mails that, in some cases, attempt to fool users into opening the attachment with fake warnings from the FBI, CIA or from the German BKA. Like other Sober variants, W32/Sober.Z@mm sends itself in an attachment to e-mails written in both German and in English, depending on the suffix of the recipient's e-mail address. The original Sober worm W32/Sober.A@mm appeared roughly two years ago in October 2003 and became one of the most widespread worms ever, wreaking havoc with computer networks worldwide. Integral is seeing this as the primary virus we are currently stopping, about 90% of the viruses are now Sober.Z from what we've seen so far.

This newest member of the Sober family is turning out to be the most extensive virus outbreak of this year and has been classified as high risk by FRISK Software's virus experts who will be monitoring the progress of the worm over the next few days.

11/02/05 CBL Spam Blacklist

Somehow we were placed on the CBL Spam blacklist again, causing some problems in sending mail to servers that use the CBL blacklist. We requested that they remove us from the list.

October 20, 2005 Email server antivirus/antispam software upgraded 11:15 a.m.

We upgraded the email antivirus software today to deal with the issue that stopped mail flow yesterday morning to Version 3.0.5.9.

October 19, 2005 Email server piles up mail, but was processed 6:25 - 6:45 a.m.

A spam message with a corrupted message header temporarily stopped the flow of mail in the mail server today, causing a backlog of about 12,500 messages. We cleared the backlog and mail was delivered to mailboxes by 6:42 a.m. We also scheduled to upgrade our anti-virus/anti-spam software to the latest version on October 20, which should eliminate the problem with some types of spam with corrupted headers from causing this problem.

October 18, 2005: AOL Blocks Integral Corp's Mail Server 3:10 pm.

We have just found that AOL is currently blocking mail from our mail server because some of their users have made a "complaint" (ie, clicked on "this is spam" on some emails sent from our server).. We are working to have the block removed, but AOL is typically not very cooperative on this kind of thing. If your business is sending out emails to AOL users, please make sure that all of them have opted to recieve that email. Integral's Acceptable Use Policy prohibits the use of our services to send out SPAM. If you find that you have to send large amounts of email regularly to AOL users, you need to apply to be whitelisted so that your email is not blocked, and does not cause all mail from our server to be blocked. Information on how to do this is at: http://postmaster-us.info.aol.com/whitelist/index.html . In the meantime, we have opened up a ticket with AOL to whitelist our server so that more mail is not blocked, ticket# 159395450. In general, this is a rolling block and mail is only blocked for 24-48 hours or more, depending on the number of complaints. Our request to be removed from the block should hopefully fix the problem sooner than that.

September 28, 2005 2:15 PM Mail Server Web Mail may log you out

The web based email at icmailbox.com may log you out. The server is under heavy load right now, we discovered a bug in the 2.05 version of the antivirus software where it sent about 4500 messages back to the tech support guys at the antivirus software vendor asking for a software key (laugh), so the server was really bogged down. We caught it and shut that part down so the server can work it's way through the backlog without having to deal several thousand extra useless messages in addition to everything else.

September 28, 2005: 12:10 PM Mail Server REBOOT SUCCESSFULL

The mail server was successfully rebooted and the mail server is processing the backlog of messages now. It has already processed 1500 messages in the last 10 minutes. Things may run a bit more slowly until we work through the 40,000 message backlog.

MAIL SERVER REBOOT SCHEDULED FOR 12:00 PM CST TODAY 09/28/05

Around 11:30 pm last night we performed some routine maintenance on the mail server, upgrading the mail server software from version 8.14 to 8.21 and the antivirus software from 1.78 to 3.05.

This is part of the regular maintenance that we perform on the servers to make sure that the mail server is running optimally on the best software available. It is important that we keep our software current with the latest versions to avoid security issues (viruses, exploits, hackers, etc) and software bugs.

This maintenance usually happens late at night or on weekends and usually has no problems. We ran several tests at the time, including sending test viruses to the mail server and everything seemed to be running ok.

However, later last night it appears that the antivirus software blocked the delivery of mail between 11:30 to 8:30 am. At 8:30 am We reverted to an older version of the antivirus software and the mail flow resumed. It appears that no email has been lost, all of the messageslast night are queued up for delivery, but we have to restart the server to get those messages processed.

Therefore, we will be rebooting the server at noon today to process those messages.

We apologize for any inconvenience this may have caused.

8/15/05 10:10 a.m. Priority Security Maintenance

In response to the new ZOTOB worm, we performed a high priority security update on all servers to ensure that we were protected against the new worm. Our Primary webserver was off-line for 2 minutes this morning at 10:10 am, Backup Webserver for 2 minutes at 10:14 a.m., the mail server was rebooted at 10:15 am.for 2 minutes.

Integral Nominated for the Business Ledger's 2003 Annual Award for Business Excellence
February 6, 2003

The AABE Awards recognize companies that are the finest examples of a successful, responsible company located or doing business in the suburban marketplace. A company may be nominated for some of the following reasons: it has attained success through excellent management. Criteria may include consistency of earnings, adaptation to marketplace requirements and demonstratable results from management involvement. It pursues quality with a passion to be the best and to be of the greatest service to customers. It puts people first and develops the potential of its workforce. It is making a significant contribution to reinvestment in the community, leading or supporting worthy endeavors or fostering employee community service.

Virus Slows Global Internet Traffic
January 25, 2003, 6:03 pm

By Reed Stevenson and Kevin Krolicki

SEATTLE/LOS ANGELES (Reuters) - Worldwide Internet traffic suddenly slowed down dramatically for hours on Saturday, after a fast-spreading computer worm clogged pipelines of the global network, officials said.

Experts called it the most damaging attack on the Internet in 18 months as networks across Asia, Europe and America were effectively shut down.

Even though the worst of the disruptions appeared to have passed by Saturday afternoon, some network disruption was likely to continue until Monday when businesses return to work, experts said.

The explosive spread of the malicious program nearly cut off Internet providers in South Korea (news - web sites), disrupted automated bank teller machines in the United States and made online surfing, shopping and e-mail access difficult.

The exact origin of the attack remained a mystery, and some experts warned that more destructive variants of the worm could appear soon.

Known as "SQL Slammer," the malicious program targets a previously identified weakness in Microsoft Corp.'s (NasdaqNM:MSFT - news) software to shut down powerful server computers.

"It's very fast and very effective," said Alfred Huger, Senior Director of Engineering at Web security company Symantec Corp. (NasdaqNM:SYMC - news) in Cupertino, California.

The worm is a small program that quickly copies itself and sends rapid data requests in search of other server computers that manage computer networks.

Unlike an e-mail virus, the worm did not infect individual desktop computers, experts said. Instead, the brunt of the attack was felt in exceptionally slow download speeds and severe access to Web-based services such as online banking and shopping, they said.

The damage caused by the worm came from the way it overwhelmed networks by quickly cloning itself and spreading to other computer servers, experts said.

"Basically what it does is flood the pipeline, and that's what we're seeing," said Bill Murray a spokesman for the U.S.-government run National Infrastructure Protection Center.

The current version of the worm does not erase or steal data but more malign variants created by copycat hackers could appear in a few days and cause even more damage, said Joe Hartmann, Director of North American anti-virus research for Trend Micro Inc. (4704.T) (NasdaqNM:TMIC - news)

"Someone could add a destructive payload to this one," Hartmann said.

Because the attack started at around midnight Eastern Time (0500 GMT) on Saturday, Russ Cooper, a computer security expert at TruSecure Corp. said that the worm might have been "seeded" in a number of machines by someone in the United States, while other experts said they suspected that it originated in Asia.

The Federal Bureau of Investigation said it was looking into the incident but had no indication who had created the malicious program.

The worm quickly hit servers on the East Coast of the United States and Northern Europe, said Tom Ohlsson, vice-president of marketing with Matrix NetSystems Inc., a network monitoring firm.

At the height of the attack Saturday morning in the United States, about 20 percent of the data traffic being sent across the Internet was being lost in transit, a rate at least 10 times higher than normal, he said.

As one result, voice traffic over the Internet, often used by financial institutions to connect far-flung trading floors, was effectively shut down.

The SQL (pronounced "sequel") Slammer attack drew comparison to the Code Red worm, one of the most costly security threats to the Internet that struck in the summer of 2001. The authors of that malicious code remain a mystery.

'ALL-OUT ATTACK'

The worm crashed almost all Internet services in South Korea, where 7 out of every 10 people are online. South Korea's largest Web access provider KT Corp. (30200.KS) was brought down and other Web sites were taken offline. Government officials called it an "all-out attack on the country's Internet system."

In the United States, Bank of America Corp. (NYSE:BAC - news) said that customers at a majority of its 13,000 automated teller machines were unable to process transactions as a result of the worm.

It was not immediately clear if other banks in the United States or elsewhere experienced similar disruptions, although American Express customer service representatives said they were unable to access customer and credit card information.

At the U.S. National Infrastructure Protection Center at FBI (news - web sites) headquarters in Washington, investigators had captured the malicious virus and were looking into its make-up.

The worm targets servers that run Microsoft's SQL Server 2000 database software.

SQL Slammer exploits a security hole that was apparently known since last July, although a recently released critical security update, or patch, provides a fix for the problem.

The latest patch, called Service Pack 3, can be downloaded at Microsoft's Web site (http://www.microsoft.com/technet).

Officials from Microsoft in Redmond, Washington, were not immediately available, but Microsoft said on its Web site that it was testing its latest patch, released on Jan. 17.

About 150,000 to 200,000 servers have been compromised so far, said Vincent Gullotto, Vice President of the Anti-virus Emergency Response Team at Network Associates Inc. (NYSE:NET - news) in Beaverton, Oregon.

As of Saturday afternoon, data loss on the Internet globally was running at about double the normal rate, with the slowest connections in Asia and Australia, experts said.

AOL Email Problems Dec 5, 2002

For some reason, our <cough> esteemed <cough> colleagues at AOL have seen fit
to blacklist our mailserver as an open relay server that spammers can use
to send spam email to people. This means that any email you send to AOL
users will be blocked and returned to you as undeliverable.


We are working to correct AOL's error and have contacted them to remove us
from their blacklist. This is a new "feature" that AOL has just added.
However, their testing methodology may be incorrect. AOL's mail server
refers us to visit www.mail-abuse.org, an anti-spam blacklist database, as
the reason for denying mail from us. However, we're not on that list!

In fact, we aren't listed on 68 anti-spam blackslists, including ORDB, MAPS,
OSLIST, SPAMHAUS, SPAMCOP, SPAMBAG, etc.

Integral is a firm believer in killing spam. Our server has been secured
against spam for some time. This is one of the primary reasons why you
must have authentication turned on for your outgoing mail.


We apologize for any inconvenience, and hope that the system administrators
at AOL correct their error as soon as possible.

Integral Wins Big at the Naperville Chamber of Commerce Fifth Annual Small Business of the Year Awards! - May 10, 2002

Since 1998, the Naperville Chamber of Commerce has been celebrating the finest in small businesses and the people who operate them. Each year, through the Small Business of the Year Awards, the Naperville Area Chamber of Commerce recognizes those businesses that symbolize excellence within our business community. Only businesses that have demonstrated exceptional skill, generosity, ethics, committment and saavy are nominated for the award.

On May 10th, Integral Corporation won the prestigious 2002 Small Business of the Year Award in the Technology Category! With this award, Integral joins an elite group of businesses that have been recognized for their commitment to excellence. We are very grateful to have won this award. Even more, we are grateful to you, our customers, for making this possible. Your long-term faith in us has been key to our success. We greatly appreciate your business and look forward to serving you in the future.

New Mail Server - July 25, 2001

Integral has a new mail server at icmailbox.com. The new mail server offers better anti-spam and anti-relaying features, web mail access, web-based administration that allows us to designate an administrator at client sites for creating or deleting mail accounts, and even web-based calendaring! It can also handle up to 100,000 users. We are also investigating mail-server based antivirus packages. While this will not completely stop viruses from getting to you, particularly brand new viruses, it should greatly cut down on them.

We are slowly migrating email accounts over to the new server. The initial cost and continuing maintenance costs of the new mail server will probably require us to increase the price of a mailbox from its current token level of $1 per month to a slightly higher price that allows us to maintain the server properly.

In the next few months, we are considering adding a new DS1 dedicated line, which will require us to re-IP all web sites and services here at Integral. This process can be fairly disruptive, however, it will allow us to handle 10x as many web sites as we can currently.

March 1, 2001 - New WebTrends Web Site Visit Analysis

Starting today, we have added WebTrends Web Site Visit Analysis to all of our standard (and above) web hosting packages who are on our new Hydrogen and Helium servers. With these statistics, you can see just how many people visit your web site, where they are going, who they are, where they are from, and more! To see the statistics, go to your web page, and view the webstat.htm page. For example, www.integralcorp.com/webstat.htm.We will update your web site statistics once a week on Sunday nights.

January 1, 2001 - Switchover to new Dialup Numbers Complete

    We have completed the switchover to our new dialup numbers. All dialup usernames are now prefixed by a 5891 followed by your username for authentication on the Radius server. Integral also has a shiny new APC Netshelter rack.  We are upgrading our web servers to new, more powerful rackmount server systems and we will be consolidating all of our existing web sites onto the new servers over the next couple months.

December 1, 2000 New Dialups Access Numbers Active

    Our new dialup access numbers are now available, with coverage in 34 states nationwide. On January 1, 2001, we will terminate the old dialup access number accounts. You should begin using the new dialup numbers, along with the new dialup usernames and passwords that we sent out to everyone on November 20th.

May 11, 2000 

Joseph Schmeier joined Integral Corporation as a consultant in 1Q2000.  This brings us up to four full time consultants, and two part time consultants.  We are continuing to grow and hope that our increased personnel will enable us to serve you better.

Our Nextel phones are up and running, and you can send email messages directly to our phones from our People of Integral web page.

February 10, 2000 
Coming Soon: An easier way to get a hold of your favorite Integral Consultant

Integral is switching to Nextel phones for all of our consultants. The new phones will have phone, pager, Internet text messaging, and radio capabilities.  We will now be able to answer your calls direclty when we are on the road, or, if we are working at another client site, you can leave voice mail or numeric messages directly on the phones we carry with us. This should improve our response time considerably. The radio capabilities will enable us to remain in radio contact with each other as well, so that we can support each other with technical help much more easily.

December 25, 1999        Happy Holidays!

    Integral

    The fourth quarter and first quarter of any year is always very busy for us.  While it is a slow time for many of our customers, it isn't for us.  Many of our customers are spending their budgets before year end.  Others schedule to perform system work during their slow time.  And beginning in January, companies that ran out of budget several months ago suddenly have new money to buy things again.  And then there's our own internal bookeeping, like year end inventory, closing the fiscal year, etc, that ties us up.  Did I mention Y2K? Combined with the holidays, when some of our personnel take time off, this tends make things kind of crazy here for a while.  We apologize for any slowdowns in our usual responsiveness.

January 9, 1999

    Integral

    Sun Kwok was featured as "Entrepreneur of the Week" by WGN-TV in a show that aired on January 23, 1999 at 7:30 a.m on WGN. 

November 12, 1998
 

    Ameritech Enterprise Solution Provider

    Integral is now an Ameritech Enterprise Solution Provider.  This new authorization allows us to act as a one-stop source for equipment and Ameritech data services such as ISDN Direct, ISDN Prime, and DS0 and DS1 data lines.  With the new authorization, Integral can now bring your entire business up on the Internet, giving you email, web hosting, and Internet access.

    Ascend Communications

    Integal carries Ascend Pipeline Routers.  We will be using the Ascend Pipeline 50 with Secure Access Firewall for our ISDN router installations, in addition to our current Netopia ISDN router line.

    Cisco Reseller

    Several months ago, Integral was authorized as a Cisco reseller. We now carry the entire Cisco router, switch, and hub line.

August 31, 1998

    Integral

    This week, Integral won a bid with Argonne National Laboratories to provide multiple Intel servers to be connected together in a Linux cluster, sort of a parallel supercomputer.  The plan is to hook up 18 dual processor Pentium II systems together to provide the necessary horsepower for physics calculations.  Integral will provide and setup the servers.

    Also this week, a rate change notice will go out with the consulting invoices raising our standard rates.  The new rates will go into effect in about 30 days, and be phased in over the next year or so.  Our last rate change was over 3.5 years ago, and we've grown quite a bit since then.  With the increased competition in hiring computer professionals, and rises in the costs involved in being competitive and providing better services, it's time.